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Police Services Survey: How Are We Doing?
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Steps
1.
Winfield Police Department Customer Survey
This section is complete
This section is incomplete
2.
Public Safety Questions
This section is complete
This section is incomplete
3.
Community Perception Questions
This section is complete
This section is incomplete
4.
Comments Section
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5.
Contact Information
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Winfield Police Department Customer Survey
The Winfield Police Department strives to provide the highest level of service possible. Since you recently had contact with us, we are asking for your assistance in meeting our goal of providing outstanding service. Please take a few moments to fill out this questionnaire regarding your last contact with us. Your feedback will be of great help to us. When completing this form, it is not necessary that you provide your name or address as anonymous submissions will be accepted. When completed, please press the Submit button.
Demographic Questions
How long have you lived in the Village?
*
Less than a Year
1-3 Years
4-10 Years
10+ Years
I Live outside of Winfield in DuPage County
I live outside of DuPage County
What is your age?
*
18-24
25-34
35-44
45-54
55-64
65+
What is your gender?
Male
Female
What is your race or ethnic background?
-- Select One --
Select Your Race
White
Black
White-Hispanic
Black-Hispanic
Indian/Alaskan
Asian/Pacific Islander
Have you ever been the victim of a crime in Winfield?
*
Yes
No
Home many contacts have you had with the Winfield Police Department in the past year?
*
One
Two
Three or more
Police Report or Case Number
What was the nature of your most recent contact?
I called the Department to make a noncriminal report
I was the victim of a crime
I was a witness to a crime or incident
I was involved in a traffic accident
I requested information from your Department
I was arrested
I was issued a ticket
I was contacted about a problem or disturbance
Other
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Public Safety Questions
If you live in Winfield please select the response that most accurately reflects your opinion for each statement.
I feel safe in my home
Strongly Agree
Agree
No feelings either
Disagree
Strongly Disagree
I feel safe walking alone in my neighborhood.
Strongly Agree
Agree
No feelings either
Disagree
Strongly Disagree
I feel safe walking with others in my neighborhood.
Strongly Agree
Agree
No feelings either
Disagree
Strongly Disagree
I feel safe in public after dark.
Strongly Agree
Agree
No feelings either
Disagree
Strongly Disagree
If you recently had contact with a member of the Winfield Police Department please select the response that most accurately reflects your opinion for each statement.
Level of concern
Excellent
Good
Fair
Poor
Level of helpfulness
Excellent
Good
Fair
Poor
Level of professional knowledge
Excellent
Good
Fair
Poor
Level of fairness demonstrated
Ecellent
Good
Fair
Poor
Ability to solve the problem
Excellent
Good
Fair
Poor
Ability to put you at ease
Excellent
Good
Fair
Poor
Response time to scene
Excellent
Good
Fair
Poor
Quality of service
Excellent
Good
Fair
Poor
Continue
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Community Perception Questions
If you live in Winfield please select the response that most accurately reflects your opinion for each statement.
The police presence in my neighborhood is appropriate.
Strongly Agree
Agree
No feelings either
Disagree
Strongly Disagree
Traffic enforcement meets the needs of the community.
Strongly Agree
Agree
No feelings either
Disagree
Strongly Disagree
Winfield Police Officers treat people with respect.
Strongly Agree
Agree
No feelings either
Disagree
Strongly Disagree
Police Officers respond to emergency calls in a timely manner.
Strongly Agree
Agree
No feelings either
Disagree
Strongly Disagree
The Winfield Police Department does its job well.
Strongly Agree
Agree
No feelings either
Disagree
Strongly Disagree
Continue
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Comments Section
How can the Winfield Police Department improve the quality of our service in the future?
In order of importance please identify up to three quality of life issues you feel the Police Department needs to address in your neghborhood:
Other comments or ideas:
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Contact Information
Would you like a member of the Police Department to contact you?
*
Yes
No
If you answered yes, please provide your name and at least one of the next two.
First and Last Name:
Phone Number:
Email Address:
Leave This Blank:
Receive an email copy of this form.
Email address
This field is not part of the form submission.
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